Cookie Policy – Innstay

Last updated: 10 March 2026

This Cookie Policy explains how the Innstay website, part of The Rudd Group, uses cookies and similar technologies when you visit our website.

It explains what cookies are, how we use them, and how you can control them.

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1. What Are Cookies?

Cookies are small text files that are stored on your computer, smartphone, or other device when you visit a website.

They allow a website to recognise your device and remember information about your visit, such as your preferences or how you interact with the site.

Cookies help websites function efficiently and provide insights that help improve user experience.

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2. How We Use Cookies

We use cookies for several reasons, including:

• Ensuring the website works properly

• Improving website performance and usability

• Understanding how visitors use our website

• Helping us improve our services and content

Cookies may be set by Innstay (first-party cookies) or by trusted third-party services that help us operate the website.

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3. Types of Cookies We Use

Essential Cookies

These cookies are necessary for the website to function correctly. They enable core functionality such as page navigation, security, and access to certain areas of the website.

The website cannot function properly without these cookies.

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Performance and Analytics Cookies

These cookies help us understand how visitors interact with the website by collecting information such as:

• Which pages are visited most often

• How users move around the site

• Whether visitors encounter errors

This information helps us improve the performance and usability of the website.

Analytics cookies typically collect information in an anonymous or aggregated form.

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Functionality Cookies

These cookies allow the website to remember choices you make, such as preferences or previously entered information, so that we can provide a more personalised experience.

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Marketing or Third-Party Cookies

In some cases, third-party services may set cookies to support features such as embedded content or marketing tools.

These cookies may track browsing behaviour across different websites.

Where required, we will request your consent before placing these cookies on your device.

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4. Third-Party Cookies

Some cookies on our website may be set by third-party providers, such as:

• Website analytics services

• Embedded media services

• Marketing or communication platforms

These providers may collect information in accordance with their own privacy policies.

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5. How Long Cookies Are Stored

Cookies may be stored for different periods:

• Session cookies – deleted when you close your browser

• Persistent cookies – remain on your device for a set period or until you delete them

The length of time depends on the purpose of the cookie.

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6. Managing or Disabling Cookies

You can control and manage cookies in several ways.

Most web browsers allow you to:

• View cookies stored on your device

• Delete existing cookies

• Block cookies from certain websites

• Block all cookies

Please note that if you disable certain cookies, parts of the website may not function correctly.

For guidance on managing cookies, visit your browser’s help section.

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7. Cookie Consent

When you first visit the Innstay website, you may be presented with a cookie banner allowing you to:

• Accept all cookies

• Reject non-essential cookies

• Manage cookie preferences

You can update your preferences at any time through the cookie settings on the website.

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8. Changes to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in technology, legislation, or our website.

Any updates will be posted on this page with a revised "last updated" date.

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9. Contact Us

If you have questions about this Cookie Policy or how cookies are used on the Innstay website, please contact:

The Rudd Group
Email: hello@theruddgroup.co.uk